Technical Support & After Sales Service | Service | KYOCERA SOLAR

Service without compromise

Solar modules supplied by Kyocera Solar Division are equipped with an all-round service that is nothing less than exemplary.

We won’t leave you out in the rain

Kyocera Solar Division has established a comprehensive network of assistance and support measures for installers, architects, solar technicians and construction planners. Customers can consult our service and support for product- or application-specific queries. This ensures the optimum use of Kyocera photovoltaic systems, which is in turn reflected by a high degree of efficiency and cost effectiveness. Installer and end user are thus both on the safe side.
Regular training is part and parcel of our service. Our engineers and consultants are hence able to provide qualified answers to each and every of your questions at any time.

Our services:

Consulting in design matters
Product and procedural training
Location and installation guidance
Information on new products and methods
Special support regarding the start of operations
Joint error analysis
Fast and unbureaucratic handling of warranty claims
Individual solutions beyond the range of product catalogues

Service HOTLINES

We have set up two service hotlines, offering you two opportunities to quickly and efficiently access our experts and enlist their assistance.

for technical issues:
Tel: +49 (0)711-93 93 49 98
Fax: +49 (0)711-93 93 48 61
E-Mail: pv-support@kyocera.de
for general issues:
Tel: +49 (0)711-93 93 49 99
Fax: +49 (0)711-93 93 49 50
E-Mail: solar@kyocera.de